Data Security

Starsports Privacy Policy — Your Data Is Safe with Us

From the moment you register on starsports to every transaction you make, we are committed to keeping your personal information completely private and secure. This Privacy Policy clearly sets out what data we collect, why we collect it, and how we protect it.

Last Updated: January 2026 SSL Encrypted Published in Bengali
Last Revised: January 1, 2026 Version 3.1

📋1. Introduction & Applicability

Starsports.click ("we", "us", "starsports") has prepared this Privacy Policy so you understand what information we collect about you, how we use it, and how we keep it secure. By using starsports, you agree to this Privacy Policy.

This policy applies to our website, mobile application, and all digital services provided by starsports. If you do not agree with this policy, please refrain from using our platform.

Our Commitment: starsports never sells your personal data to third parties. Your privacy is a responsibility we take seriously.

📥2. What Information We Collect

Starsports collects different types of information in different situations. The details are outlined below:

2.1 Information Provided Directly by You

The following information is collected when you register on starsports, make a transaction, or contact support:

Full Name Mobile Number Email (optional) Date of Birth Address Payment Information National ID (KYC)

2.2 Automatically Collected Information

Certain technical information is collected automatically when you browse starsports:

Data Type Purpose
IP Address Location Verification & Fraud Prevention
Device Info (OS, Browser) Ensuring the best possible user experience
Login Time & Date Security Monitoring
Gaming History Dispute Resolution & Service Improvement
Cookies & Session Data Maintaining Platform Performance

We only collect the data that is genuinely needed to provide you with the best service and keep your account secure.

🔧3. Purpose of Data Use

Starsports uses your information for the following purposes:

  • Account Management: To create, verify, and keep your account secure.
  • Service Delivery: To ensure smooth operation of gaming, betting, and payment services.
  • KYC & Age Verification: To prevent underage participation and meet legal obligations.
  • Fraud Prevention: To detect unusual activity and ensure the security of both you and the platform.
  • Customer Support: To resolve your questions, complaints, and requests promptly.
  • Bonuses & Promotions: To send you relevant offers based on your preferences (you may opt out at any time).
  • Legal Compliance: To retain necessary data in compliance with regulatory requirements.

Marketing Communications: You can opt out of promotional messages from starsports at any time through your account settings or by contacting support.

🗄️4. Data Retention & Duration

Starsports only retains your data for as long as necessary. Retention periods are outlined below:

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal Obligations
Transaction History 7 Years Financial Regulatory Requirements
KYC Documents 5 years after account closure Legal Obligations
Gaming Logs 3 Years Dispute Resolution
Cookies Data 30 days — 1 year Platform Performance

After the specified period, data is securely deleted or anonymised.

🤝5. Data Sharing Policy

Starsports never sells your data. However, it may be shared with third parties in the following limited circumstances:

5.1 Approved Third Parties

  • Payment Providers (Mobile Pay, Nagad, Rocket): Only the information necessary to complete a transaction.
  • Identity Verification Services: For the KYC process.
  • Technology Service Providers: Trusted companies that help us operate the platform.

5.2 Legal Obligations

We may be required to disclose data in response to a court order, government investigation, or a lawful request from a regulatory authority. In such cases, we always aim to share the minimum necessary information.

All third-party providers are contractually required to comply with our privacy standards. They may only use your data for the specific purposes for which it was shared.

🍪6. Cookies & Tracking Policy

Starsports uses cookies and similar technologies to enhance your experience on the platform.

6.1 Types of Cookies

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your preferences — such as language settings.
  • Analytics Cookies: To understand how the website is being used.

6.2 Cookie Controls

You can disable non-essential cookies from your browser settings. Please note that doing so may affect the functionality of certain services.

🔐7. Security Measures

Starsports uses industry-leading technology to keep your data secure. The core pillars of our security framework are:

  • 256-bit SSL/TLS Encryption: All communication between you and our servers is encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security at login.
  • Firewall & Intrusion Detection: To prevent unauthorised access.
  • Regular Security Audits: Periodic audits conducted by third parties.
  • Data Backup: Secure, encrypted backups are maintained on a regular basis.
  • Employee Access Controls: Only authorized personnel have access to data on a need-to-know basis.

Important: No system on the internet is 100% secure. That's why we also ask you to do your part — use a strong password, keep 2FA enabled, and contact support immediately if you notice anything suspicious.

⚖️8. Your Data Rights

You have several important rights regarding your personal data on starsports:

👁️
Right to Access

You may request to see what personal data we hold about you.

✏️
Right to Rectification

You can request corrections to any inaccurate or incomplete information.

🗑️
Right to Erasure

You may request the deletion of your data under certain circumstances.

📤
Data Portability

You may request an export of your data in a structured format.

🚫
Right to Object to Processing

You can object to your data being used for marketing or analytics purposes.

⏸️
Right to Restriction of Processing

You may request that we restrict the processing of your data under certain circumstances.

To exercise any of these rights, contact us at support@starsports.click. We aim to respond within 30 days.

🛡️9. Protection of Children & Minors

Starsports strictly does not provide services to anyone under the age of 18. If we become aware that we hold data belonging to a minor, we will immediately close that account and delete all associated information.

If you suspect a minor in your household is accessing starsports, please contact us immediately at support@starsports.click.

🔄10. Changes to the Privacy Policy

Starsports may update this Privacy Policy as needed. We will notify you at your registered mobile number before any significant changes take effect. Updated policies will come into effect within 7 days of publication.

The latest version of this policy will always be available on this page. You can check the "Last Updated" date at the top of the page to see when changes were last made.

📬11. Contact & Complaints

If you have any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: support@starsports.click
  • Live Chat: 24/7 via the live chat button on the website
  • Response Time: Typically within 48 hours

Our Goals: Addressing any privacy concerns you have quickly and to your satisfaction. Every question you raise matters to us.

Why Your Data Is Safe with starsports

By combining technology and policy, starsports has built a trusted security framework.

🔒
256-bit SSL Encryption

Every transaction and login is protected with bank-grade 256-bit SSL encryption. No outside party can access your data.

🚫
Your Data is Never Sold

Starsports never sells or rents your personal data to third parties. Your information is used solely to serve you.

🔍
Regular Security Audits

Third-party security experts regularly audit starsports' security infrastructure to identify and address any vulnerabilities quickly.

⚙️
Your Data, Your Control

You have full rights to view, correct, or request deletion of your data. starsports is always here to help.

📱
Two-Factor Authentication

With 2FA enabled, even if your password is compromised, no one can access your account. starsports encourages all members to keep this feature turned on.

💬
24/7 Support

Our Bengali-speaking support team is available around the clock for any privacy concerns or questions you may have.

Play Safe, Enjoy with Peace of Mind

Your data is completely safe with starsports. Join now and start your gaming journey on a platform you can trust.

18+ | Play Responsibly | Responsible Gaming

Privacy FAQs

No, never. starsports does not sell or rent your personal information to any third party. Your data is used solely to provide you with our services and to meet legal obligations.

Yes. You have full rights to view, correct, or request deletion of your data. Email us at support@starsports.click and we'll respond within 30 days. Note that some data may need to be retained for a set period due to legal obligations.

KYC documents are retained for a maximum of 5 years after account closure, as required by legal obligations. All documents are securely deleted once this retention period has passed.

You can turn off notifications from your account settings, or send an opt-out request to support@starsports.click. We will action it straight away.
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